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30-Day Return Policy
Returns may be requested within 30 days from the date the merchandise was received.
Return conditions
- The product must be in its original condition (unused, unworn, with tags intact)
- The original packaging materials must be retained
- A receipt or proof of purchase is required
Return Process
Please contact Customer Service via email to initiate the return process: cs@seershop.com
Return Address:
Please contact online customer service for consultation
Packages sent back without prior approval will not be accepted.
Damage and problem handling
If you received damaged/wrong merchandise, please contact us immediately: cs@seershop.com
Non-returnable items
- Perishable goods (food, flowers, plants, etc.)
- Customized Products
- Personal Care Products
- Dangerous substances and flammable materials
- Specials & Gift Cards
Exchange Policy
It is recommended to complete the return process first and then place an order for a new item.
Special Terms for EU Consumers
According to EU regulations, orders shipped to the EU region have a 14-day right of return without reason (the goods must be kept in their original condition).
Refund Instructions
- Refund within 10 working days after return review
- Refunds will be made to the original payment method
- If you have not received your refund within 15 working days, please contact: cs@seershop.com